With 50% of searches now happening on marketplaces and consumers increasingly leaning toward a preference of one-stop shops, this fundamental shift provides both a challenge and an opportunity to established retailers and brands. Those who tackle it now will be getting in on the ground floor of a revolution in etail, while those that ignore it risk losing direct connections with their consumers.
One brand who recognised the opportunity to offer more products, grow efficiently at speed and scale, increase the bottom line, and enhance brand experience through a marketplace model was BMW.
BMW needed an out-of-the-box marketplace technology that allowed for simple onboarding of sellers and scalable growth, a fully customisable storefront that allowed for an integrated brand experience, and the ability to be compliant with wider company privacy and cookie policy.
Consumers can shop on BMW’s fully-responsive marketplace which is white-labelled and integrated with the BMW brand and digital experience. Customers can add multiple items to their basket and checkout in a single order, whether they are direct from the BMW store or a combination of BMW authorised suppliers.
Fully customisable storefront for an integrated brand experience.
Developed in fully responsive and lightning fast technologies.
Add items from multiple suppliers and checkout at once.
Integrated with PayPal for easy payments.
Our technology enables advanced selling capabilities like merchandising, pricing, promotions, and order management to customers across every digital experience. BMW can easily onboard new suppliers, who can access their own portal and upload product listings to sell on the wider store.
Gain an overview of orders across multiple suppliers.
Seamless onboarding of new suppliers to expand inventory.
Enable merchandising, pricing, and promotions all in one place.
Create new pages in just a few clicks at no additional cost.
Onboarding is simple and easy through our seller app. Sellers can bulk import their inventory to list on the wider BMW store, receive payment directly from orders, and manage customer disputes centrally within one platform.
Quickly import inventory to create new listings.
Receive final payment directly to your PayPal.
Resolve disputes directly within the platform.
Easily generate sales reports to share with teams.
With a marketplace, BMW enhances customer satisfaction, evolves their marketplace operations, and elevates their brand experience.